The Hotel Excellence! (HE!) Training Program for Travel Agents is a comprehensive and interactive program addressing the training needs of travel agents at every level.
How it works
Hotel Excellence! is a 5 module, interactive online training that addresses generic lodging sales issues as well as the benefits and diversity of the 12 lodging choices that Marriott offers. The training is offered in the following nine languages: English, Portuguese, Spanish, French, German, Italian, Chinese, Japanese, Turkish. To take part, agents are required to:
Upon successful completion of Marriott's Hotel Excellence! training, travel agents will receive:
*Fam-Tastic® is a program that allows travel agents to get to know great Marriott hotels at significantly discounted rates, often as low as $49 USD per night. Fam-Tastic® rates are available only to Marriott Hotel Sales Specialists (HSS), travel agents who have completed Marriott's Hotel Excellence! training.